Healthcare IT Software Vendor Issues

Hospitals and health systems have never before been so dependent on integrated Healthcare Information Technology (HIT) systems. Seamless patient billing, patient accounting and electronic medical records (EMR) software is key to 21st-century healthcare – and faulty implementations can cause not only significant damages to the hospital’s revenue, but a potential decrease in the quality of patient care delivered, not to mention staff and community relations issues.

Our intellectual property attorneys have extensive experience negotiating healthcare software contracts working with both software vendors and healthcare companies. We provide counsel to providers (such as hospitals and hospital systems, physicians, skilled nursing facilities, pharmacies, device manufacturers and laboratories) and ancillary entities (such as billing companies and vendors that provide services or financing to healthcare providers) on various matters involving licensing initiatives and the procurement and application of technology in healthcare. We also provide counsel to healthcare software companies, medical equipment manufacturers and technology services companies in transactions involving the licensing and commercialization of intellectual property, the procurement process and negotiation with providers and health systems.

When software fails, our litigators have unique experience in investigating and identifying claims and resolving disputes that may arise between healthcare organizations and their information technology vendors. We have successfully prosecuted claims against major healthcare software vendors – most notably winning more than $100 million on behalf of a health system over a defective patient accounting system.

Hospitals can’t afford a difficult software implementation or blown conversion. The stakes are too high. From ensuring contracts with vendors are fairly negotiated to litigating a software dispute, our team is ready to assist in finding the best solutions for your company.

Robert L. Brewer
Emily A. Burrows
Stefanie Colletier
Michael Dagley
Alexandria Wood Davenport
Chelsea L. Harrison
Matthew J. Sinback
Senior Litigation Attorney
Greg Stevens
Senior Counsel
Shelley R. Thomas
Meredith Mallard Thompson