Consumer Financial Services
In this economy, almost every industry participates to some extent in collecting, sharing and using consumer financial and personal data. If your business deals specifically with consumer information, you know how difficult it can be to navigate the legal and regulatory waters of consumer financial protection laws. Since Congress created the Consumer Financial Protection Bureau (CFPB) in 2010, those laws and regulations have only become more complex and the chances of litigation related to consumer information have only increased.
Our Consumer Financial Services Practice Group assists clients nationwide with maintenance of robust Fair Credit Reporting Act (FCRA), Fair Debt Collection Practices Act (FDCPA) and Telephone Consumer Protection Act (TCPA) compliance programs, helps them work constructively with federal regulatory agencies, guides them through investigations and examinations conducted by the CFPB and Federal Trade Commission, and defends them in high-stakes class action litigation when disputes arise.
We represent consumer reporting agencies in government investigations, class action litigation and individual cases up through jury trial. We counsel furnishers of consumer data in a variety of industries about their obligations under the FCRA and represent them in federal regulatory investigations and litigation. We regularly advise clients in contracts and business relationships that involve consumer data sharing.
We have assisted clients with alleged violations of the FCRA, FDCPA, TCPA, state consumer protection acts and additional related legislation. These engagements have involved potential financial exposure reaching into the hundreds of millions of dollars and potential class sizes up to one million members.
We provide legal counsel on the following nationwide topics related to financial services and consumers:
- Consumer credit
- Debt collection policies and procedures
- Telephone consumer protection
- Privacy policies and practices
- Cyber responsibility, data security and breach responses
- Insurance coverage
- Director and officer duties and responsibilities
- Compliance and risk officer functions
- Employer rights and responsibilities
Experience
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Obtained summary judgment on behalf of EdFinancial Services, a student loan service provider, against a Fair Credit Reporting Act lawsuit filed in federal court in the Eastern District of Wisconsin.
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Represented TRS Recovery Services against a complaint filed by the Illinois Department of Financial and Professional Regulation
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Coordinated Telecheck’s follow-up responses to the civil investigative demand by the FTC
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Represented client in an investigation conducted by the CFPB into potential violations of the FCRA
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Defended eFunds against a class action lawsuit that alleged willful violations of the FCRA
Professionals
Notice
Visiting, or interacting with, this website does not constitute an attorney-client relationship. Although we are always interested in hearing from visitors to our website, we cannot accept representation on a new matter from either existing clients or new clients until we know that we do not have a conflict of interest that would prevent us from doing so. Therefore, please do not send us any information about any new matter that may involve a potential legal representation until we have confirmed that a conflict of interest does not exist and we have expressly agreed in writing to the representation. Until there is such an agreement, we will not be deemed to have given you any advice, any information you send may not be deemed privileged and confidential, and we may be able to represent adverse parties.
Notice
Visiting, or interacting with, this website does not constitute an attorney-client relationship. Although we are always interested in hearing from visitors to our website, we cannot accept representation on a new matter from either existing clients or new clients until we know that we do not have a conflict of interest that would prevent us from doing so. Therefore, please do not send us any information about any new matter that may involve a potential legal representation until we have confirmed that a conflict of interest does not exist and we have expressly agreed in writing to the representation. Until there is such an agreement, we will not be deemed to have given you any advice, any information you send may not be deemed privileged and confidential, and we may be able to represent adverse parties.
Notice
Visiting, or interacting with, this website does not constitute an attorney-client relationship. Although we are always interested in hearing from visitors to our website, we cannot accept representation on a new matter from either existing clients or new clients until we know that we do not have a conflict of interest that would prevent us from doing so. Therefore, please do not send us any information about any new matter that may involve a potential legal representation until we have confirmed that a conflict of interest does not exist and we have expressly agreed in writing to the representation. Until there is such an agreement, we will not be deemed to have given you any advice, any information you send may not be deemed privileged and confidential, and we may be able to represent adverse parties.
Notice
Visiting, or interacting with, this website does not constitute an attorney-client relationship. Although we are always interested in hearing from visitors to our website, we cannot accept representation on a new matter from either existing clients or new clients until we know that we do not have a conflict of interest that would prevent us from doing so. Therefore, please do not send us any information about any new matter that may involve a potential legal representation until we have confirmed that a conflict of interest does not exist and we have expressly agreed in writing to the representation. Until there is such an agreement, we will not be deemed to have given you any advice, any information you send may not be deemed privileged and confidential, and we may be able to represent adverse parties.
Notice
Visiting, or interacting with, this website does not constitute an attorney-client relationship. Although we are always interested in hearing from visitors to our website, we cannot accept representation on a new matter from either existing clients or new clients until we know that we do not have a conflict of interest that would prevent us from doing so. Therefore, please do not send us any information about any new matter that may involve a potential legal representation until we have confirmed that a conflict of interest does not exist and we have expressly agreed in writing to the representation. Until there is such an agreement, we will not be deemed to have given you any advice, any information you send may not be deemed privileged and confidential, and we may be able to represent adverse parties.
Notice
Visiting, or interacting with, this website does not constitute an attorney-client relationship. Although we are always interested in hearing from visitors to our website, we cannot accept representation on a new matter from either existing clients or new clients until we know that we do not have a conflict of interest that would prevent us from doing so. Therefore, please do not send us any information about any new matter that may involve a potential legal representation until we have confirmed that a conflict of interest does not exist and we have expressly agreed in writing to the representation. Until there is such an agreement, we will not be deemed to have given you any advice, any information you send may not be deemed privileged and confidential, and we may be able to represent adverse parties.
