On a recent episode of the ILTA Voices podcast, Rachel Shields Williams, Director of AI and Knowledge Management at Bass, Berry & Sims, interviewed Kate Simpson of Epiq Advisory for Law Firms discussing how law firms can create structured playbooks for evaluating, implementing, governing, and continuously reviewing artificial intelligence (AI) and other emerging technologies.
The episode underscores a shift occurring throughout the legal industry: firms are moving from the question of whether to use AI to how to operationalize AI responsibly at scale. The podcast guests discussed how success increasingly depends on cross-functional collaboration among knowledge management, innovation, IT, information security, legal operations, risk, and firm leadership. A formal playbook helps align those stakeholders and creates a consistent methodology for technology adoption and governance.
The full podcast, “ILTA Just-In-Time: Playbooks for Implementation and Review of Technology and AI in Law Firms,” was released as part of the ILTA Voices podcast series in July 2026 and is available online.