Bass, Berry & Sims is honored to be recognized for  excellent client service in the BTI Client Service A-Team 2020: Survey of Law Firm Client Service Performance. The firm was named in two separate categories in this year’s Survey:

  • Bass, Berry & Sims is ranked a Standout in investing in client relationships.
  • Bass, Berry & Sims is ranked as Distinguished in client-facing communication.

BTI’s 19th annual Client Service A-Team report is the only law firm ranking based solely on direct, unprompted feedback from corporate counsel. The law firms included in the 2020 Survey have adopted powerful client service initiatives; engaged in meaningful, actionable and in-depth client feedback; set a high standard for client service delivery; and other targeted tactics to outperform and deliver at the highest level for their clients. To read more about the survey, click here.