Bass, Berry & Sims attorney John Kelly will speak at the 3rd Annual Q1 Productions Medical Device Customer Support and Field Service Operations Conference. The conference focuses on strategies medical device companies can employ to enhance support and service in light of growing needs and increasing regulation. John will speak on the topic of “Legal Review of Regulations Affecting Service and Support.” Topics include:
- Understanding FDA regulation trends and their impact on customer service
- An overview of CMS heightened regulations on maintenance procedures
- Identifying triggers used to determine when to escalate service requests
- Best practices used by organizations to adhere to regulations
The Q1 Productions Medical Device Support and Operations Conference will take place May 5-6 at Le Méridien New Orleans in New Orleans, Louisiana. For more information and registration, visit the Q1 Productions website.