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Attorney Spotlight

How did an interest in healthcare policy lead Robert Platt to a career in the law? Find out more>

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Experience Spotlight

Primary Care Providers Win Challenge of CMS Interpretation of Enhanced Payment Law

With the help and support of the Tennessee Medical Association, 21 Tennessee physicians of underserved communities joined together and retained Bass, Berry & Sims to file suit against the Centers for Medicare & Medicaid Services to stop improper collection efforts. Our team, led by David King, was successful in halting efforts to recoup TennCare payments that were used legitimately to expand services in communities that needed them. Read more

Tennessee Medical Association & Bass, Berry & Sims

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Thought Leadership

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Thought Leadership Spotlight

GDPR Top 5 Actions You Should Take Now

The EU's General Data Protection Regulation (GDPR) went into effect on May 25th. As most organizations are aware, the GDPR applies not only to EU businesses but also many companies in the U.S. While the deadline is quickly approaching, most organizations are still grappling with the implications of the regulation on their business. Even if your readiness efforts are behind the curve, the GDPR Top 5 Actions You Should Take NOW will help you begin your efforts towards compliance and help mitigate your organization's risk in the short-term.

Click here to download the checklist.

Operating Room

Health IT Software Vendor Issues

Helping hospitals find solutions


Hospitals and health systems have never before been so dependent on integrated Healthcare Information Technology (HIT) systems. Seamless patient billing, patient accounting and EMR software is key to 21st-century healthcare – and faulty implementations can cause not only significant damages to the hospital's revenue, but a potential decrease in the quality of patient care delivered, not to mention staff and community relations issues.

When software fails, hospitals often believe one-sided contracts shield the vendor from liability. Bass, Berry & Sims Member Michael Dagley and team find solutions for hospitals with these issues – most notably winning more than $100 million on behalf of a health system over a defective patient accounting system.

Hospitals can't afford a difficult software implementation or blown conversion. The stakes are too high. From ensuring contracts with vendors are fairly arranged to litigating a software dispute, our team is ready to assist in finding the best solutions for your company.

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As the use of health information technology (HIT) continues to grow in importance to hospitals, health systems and other provider organizations, disputes between healthcare organizations and IT vendors are becoming more common. When IT vendors fail to deliver on their promises, it is the healthcare providers who sustain the financial and reputational damages. Consider these recent examples:

  • A Florida hospital that is negotiating a long-term lease with national hospital company HCA had to lower its asking price by $12.5 million because of an HIT contract that HCA believes is too costly.
  • In Georgia, a hospital CEO lost his job after a failed EHR implementation.
  • IT vendors have historically dictated the contract terms to hospitals and health systems but that is now changing.

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