Bass, Berry & Sims attorney Andy McQueen co-authored a guest column in The Tennessean examining the influence of information technology in the changing healthcare landscape. The column was co-authored with Tod Fetherling, CEO of Perception Health, and an entrepreneur in healthcare. The authors point to several ways that technology is altering the patient experience:
- "Technology will fuel the industry's shift toward consumerism by facilitating improvements in the three areas that consumers value most: cost, quality and experience."
- Technology will impact how consumers experience healthcare – both in various locations and through different methods.
- Technology provides greater access to personal health data so patients can be more informed about personal health information.
- Technology is allowing patients to share experiences with other patients.
The full article, "Health IT Supports Rise of Consumerism in Health Care," was published by The Tennessean on February 15, 2016, and is available online.