Bass, Berry & Sims attorneys Michael Dagley and Brittain Sexton co-authored an article on options available to healthcare companies when a software vendor fails to deliver as promised. In today's marketplace, healthcare companies increasingly rely on sophisticated software to improve the efficiency of healthcare delivery. If the implementation falls short of expectations, major disruptions can occur. In the article, Michael and Brittain, along with co-author John Kutch, President and CEO of Trinity Health in Minot, ND, outline the following:
- Factors contributing to failed IT implementations
- How healthcare companies can select an IT solution
- Ways healthcare companies can respond to a problematic implementation
The full article, "Keeping IT Fair: How to Avoid a Stacked Deck when Dealing with IT Vendors," was published in the April 2015 print issue of hfm magazine and is available to download.